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Bikes Together is Hiring!

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Want to join an amazing team of Bike Minded people?

Bikes Together has three job openings available as we gear up for the 2016 season. We’re looking for two retail experienced individuals and a skilled mechanic to help our community continue to be successful. These are unique positions in an exciting environment! Job descriptions and application details are below:

 

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Denver’s Original Non-Profit Bike shop seeks Retail Lead

Are you an experienced retail professional who wants to help change the Denver Community  into a bicycle wonderland?

Bikes Together is a 501(c)(3) nonprofit community bike shop that supports Denver communities with a range of bicycling programs, services and products. We have a full service Bike Shop offering used bikes, parts and accessories and an affordable Service menu. In addition, we provide a Fix-your-Bike program where anyone can work on their bike with our tools and get assistance from our expert corps of volunteer mechanics.  

Bikes Together is seeking an experienced and motivated retail professional to serve as our Retail Lead. Applicants must be able to manage retail sales and inventory, supervise staff and volunteers, and manage retail space upkeep while providing support for our team of paid and volunteer mechanics.

 

Essential Functions

General

  • Provide top-of-the-line customer service to Customers, Volunteers, and Program Participants who come to Bikes Together
  • Maintain the highest level of retail space cleanliness and organization-with GM
  • Manage POS, and train new hires on POS operations and procedures- with GM
  • Answer all inquires and direct to appropriate Staff Members as needed
  • General Employee management/oversight in the retail and shop space
  • Support Service Lead for service inventory management

Retail Operations

  • Run register and sales floor; make sales and provide excellent customer service
  • Train sales staff on retail operations and procedures – with GM
  • Count, complete and report daily sales receipts to GM
  • Manage retail special orders and notify customers when orders arrive
  • Develop and submit purchase orders/returns, and maintain vendor relationships -with GM
  • Check-in and track retail and shop inventory
  • Maintain an up-to-date catalog of bike accessories and gear – with GM
  • Management of quality control and pricing on all retail bikes.

Shop/Office/Admin

  • Inventory management, intake, organization
  • Filing of retail and shop related materials
  • Answer and field calls when necessary

Experience/Education

  • Working knowledge of non-profits and minimum of one year working as or with volunteers.
  • Working knowledge of retail and the Bicycle Industry, demonstrated bike shop experience helpful.
  • Current knowledge of a wide variety of bike types, accessories, tools, etc. is preferred.
  • Minimum of one year formal supervision of staff and/or volunteers.
  • Minimum 3 years customer service and cash handling experience

Knowledge, Skills, Abilities

  • Passion for biking and knowledge of bike types, accessories, tools, etc.
  • Excellent Customer Service Skills
  • Ability to learn new computer programs
  • Demonstrated accounting/inventory control experience helpful
  • Demonstrated organizational skills
  • Solid knowledge of basic office operating systems, and ability to learn new systems.
  • Advanced oral and written communication skills.

Physical Effort Required

  • Regular lifting of 50+ pounds

Schedule

  • Schedule is Tuesday-Thursday 11:30am-7:30pm, Friday and Saturday 10:30-6:30
  • Some flexibility is required

Compensation and Benefits

  • Pay ranges from $12-$14/hr based on qualifications.
  • Benefits include paid time off, employee discounts, and a $225/month health expense stipend.

Bike Depot is an Equal Opportunity Employer.

The Retail Lead is a year-round, full time non-exempt position.

To Apply: Send your resume and two references to jobs@bikestogether.org by Thursday, March 24th. Qualified applicants may be contacted before the deadline, so don’t delay. Apply today!

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Denver’s Original Non-Profit Bike Shop is searching for a Part Time Retail Associate

Are you interested in working in an engaging bike shop while promoting the awesomeness of bicycles to an excited community?

Bikes Together is a 501(c)(3) nonprofit community bike shop that supports Denver communities with a range of bicycling programs, services and products. We have a full service Bike Shop offering used bikes, parts and accessories and an affordable Service menu. In addition, we provide a Fix-your-Bike program where anyone can work on their bike with our tools and get assistance from our expert corps of volunteer mechanics.  

Bikes Together is seeking a motivated individual to assist our retail department. Applicants must be able to manage retail sales and inventory, be responsible for working the front desk, helping with office tasks, assisting with program responsibilities, and general shop upkeep.

 

Essential Functions

Retail

  • Greet Customers, Volunteers, and Program Participants
  • Sell bicycles and bike accessories
  • Check-in and track inventory – with Retail Lead
  • Answer and field phone calls; directing inquiries to appropriate staff as needed
  • Run register and sales floor
  • Restock product as needed

Programs

  • Work with and supervise/guide Program Participants
  • Process pertinent paperwork
  • Sign-up individuals for various programs over the phone and in person
  • Assist with program participant check in as needed
  • Ensure that all participants complete all paperwork and requirements of various programs

Shop/Office

  • Inventory checklist, order intake, and organization
  • Filing and organizing
  • Support high demand Service Department with service writing and flat fixes
  • Move and sort bicycles and parts as needed
  • Call volunteers for missed shifts
  • Maintain general cleanliness of retail space

Experience/Education

  • Minimum 3 years customer service and cash handling experience
  • Working knowledge of retail and Bicycle Industry, demonstrated bike shop experience helpful
  • Current knowledge of a wide variety of bike types, accessories, tools, etc. is helpful

Knowledge, Skills, Abilities

  • General Customer Service Skills
  • Ability to learn new computer programs and general bike shop knowledge
  • Demonstrated accounting/inventory control experience helpful
  • Demonstrated organizational skills
  • Solid knowledge of basic office operating systems, and ability to learn new systems
  • Advanced oral and written communication skills
  • Knowledge of bike types, accessories, tools, etc

Physical Effort Required

Regular lifting of 50+ pounds

Schedule

  • Schedule is Tuesday 11:30am-7:30pm, Saturday and Sunday 10:30am-6:00pm
  • Some flexibility is required

Compensation and Benefits

  • Pay ranges from $9-$12/hr based on qualifications.
  • Benefits include employee discounts.

Bike Depot is an Equal Opportunity Employer.

The Retail Associate is a seasonal, part time non-exempt position.

To Apply: Send your resume and two references to jobs@bikestogether.org by Thursday, March 24th. Qualified applicants may be contacted before the deadline, so don’t delay. Apply today!

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Denver’s Original Non-Profit Bike Shop is searching for a Part Time,

Experienced Bike Mechanic

Are you interested in a flexible schedule, good pay, and minimal interaction with customers, all while supporting powerful programs that put people on bikes and give them the skills to keep those bikes rolling? If so, Bikes Together/Bike Depot is looking for a skilled, knowledgeable, fast mechanic that’s happy to work on fancy new bikes, old beater bikes, high end vintage road bikes, and everything in between. This position will work varied hours based on need, either in a sequestered work space or while the shop is closed to the public. Hours are expected to range from 8-24 per week. Also, we’re growing fast, so this position could be a stepping stone to full time, year round employment.

Bikes Together is a 501(c)(3) nonprofit community bike shop that supports Denver communities with a range of bicycling programs, services and products. We have a full service Bike Shop offering used bikes, parts and accessories and an affordable Service menu. In addition, we provide a Fix-your-Bike program where anyone can work on their bike with our tools and get assistance from our expert corps of volunteer mechanics.  

Essential Functions

Service

  • Perform impeccable repair work on a wide variety of bikes
  • Track repairs through our work order system
  • Communicate with managers and team mates to improve Service Department systems.

Experience/Education

  • Minimum 3 years bicycle service experience, the more the better
  • Working knowledge of retail and Bicycle Industry, demonstrated retail bike shop experience
  • Current knowledge of a wide variety of bike types, accessories, tools, etc

Knowledge, Skills, Abilities

  • Basic knowledge of basic office operating systems, and ability to learn new systems
  • Basic oral and written communication skills
  • Knowledge of bike types, accessories, tools, etc
  • Trustworthiness, personal responsibility, and respect for others are required.

Physical Effort Required

Regular lifting of 50+ pounds

Schedule

  • Work schedule is flexible and variable, you will work with your manager to develop a flexible schedule that works for all of us.

Compensation and Benefits

  • Pay based on qualifications. A highly skilled, motivated, efficient mechanic that needs little supervision will be well compensated.
  • Benefits include employee discounts.

Bike Depot is an Equal Opportunity Employer.

The Part Time Bike Mechanic is a seasonal, part time non-exempt position.

To Apply: Send your resume and two references to jobs@bikestogether.org by Thursday, March 24th. Qualified applicants may be contacted before the deadline, so don’t delay. Apply today!

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