We’re looking for help on Tuesday afternoon, Wednesday afternoon and the weekend.

 

Position Title:  Part-time Seasonal Retail Associate
Reports To:  Retail Lead
Essential Functions
General

  • Along with other staff, ensure the shop is maintained in a clean and safe manner at all times
  • Answer questions about bikes, biking in Denver, and our organization
  • Direct people to our service department or to get help with our programs
  • Provide support to other staff and volunteers

Retail Sales

  • Assist prospective retail customers in person and over the phone by answering questions
  • Assist prospective program participants by explaining the programs and helping sign them up
  • Assist prospective service customers by coordinating with service mechanics
  • Help manage incoming donations with other staff
  • Open and close cash register, reconcile and record data, and follow cash handling procedures
  • Follow inventory control procedures and assist with reordering components and accessories

 

Program Support

  • Work with Programs staff to help participants complete entrance and exit paperwork
  • Work with Programs staff to manage the flow of Fix-Your-Bike participants
  • Assist other staff members to help and support volunteers

 

Other special projects as needed

 

Experience/Education

  • Familiarity with non-profits
  • Interest or experience with cycling
  • Mechanical knowledge of bikes is a plus
  • Experience with retail sales and cash register experience a plus
  • Demonstrated desire to help others

 

Knowledge, Skills, Qualifications

  • Some mechanical knowledge of bicycles and bicycle products
  • Knowledge of and interest in older bicycles
  • Passion for bicycles and bicycling communities
  • Demonstrated organizational skills and attention to detail
  • Solid knowledge of basic office operating systems, and ability to learn new systems
  • Solid oral and written communication skills – bilingual a plus.

 

Physical Effort Required

  • Standing for extended periods
  • Regular lifting of 35+ pounds